Privacy policy Sensla

About our privacy policy

Sensla cares a lot about your privacy. We therefore only process data that we need for (the

improve our services and carefully handle the information we have about you and your use of our services

services. We never make your data available for commercial purposes

third parties.

This privacy policy applies to the use of the website and the services provided by Sensla.

The starting date for the validity of these conditions is 27/05/2018, with the publication of a new version

lapses the validity of all previous versions. This privacy policy describes what information we hold about you

collected, what these data are used for and with whom and under what conditions this data

possibly shared with third parties. We also explain to you how we store your data and

how we protect your data against misuse and what rights you have in relation to the information you provide us

provided personal data.

If you have any questions about our privacy policy, please contact our privacy contact person, you

find the contact details at the end of our privacy policy.

About the data processing

Below you can read how we process your data, where we save it, which

security techniques we use and for whom the data are transparent.

Webshop software

Magento

Our webshop is developed with software from Magento. Personal data that you provide for our benefit

services made available to us are shared with this party. Magento has access to your data

to provide us (technical) support, they will never use your data for any other purpose. Magento is

on the basis of the agreement that we have concluded with them, we are obliged to take appropriate security measures

take. These security measures consist of the application of SSL encryption, a strong password policy and

secure data storage. Magento reserves the right to collect data within its own group and

associate partners to further improve services. Magento takes into account the applicable

legal retention periods for (personal) data.

Magento

Our webshop was developed with software from Magento, we have opted for our web hosting

AndersHostagator. Personal data that you make available to us for the benefit of our services

shared with this party. AndersHostagator has access to your data to provide us with (technical) support

offer, they will never use your data for any other purpose. AndersHostagator is based on the

agreement we have made with them to take appropriate security measures. This one

security measures consist of the application of SSL encryption and a strong password policy. There are

regularly backed up to prevent loss of data.

Web hosting

Hostgator

We take web hosting and e-mail services from Hostagator. Hostgator processes personal data on our behalf and

does not use your data for your own purposes. However, this party can collect metadata about the use

of the services. These are not personal data. Hostagator has appropriate technical and organizational

measures taken to prevent loss and unauthorized use of your personal data. Hostagator is on

ground of the confidentiality agreement.

Office365

We use the services of Office365 for our regular business e-mail traffic. This party has

appropriate technical and organizational measures taken to abuse, loss and corruption of your and our

to prevent data as much as possible. Office365 has no access to our mailbox and we handle all our email traffic confidentially.

Payment processors

Mollie

To handle a (part of) the payments in our webshop, we use the platform of

Mollie. Mollie processes your name, address and residence details and your payment details such as your bank account

credit card number. Mollie has taken appropriate technical and organizational measures to your

to protect personal data. Mollie reserves the right to use your data to

to further improve services and to share (anonymised) data with third parties. All

the above mentioned safeguards with regard to the protection of your personal data are also of

apply to the parts of Mollie's service for which they engage third parties. Mollie saves your

data is not allowed for longer than allowed by the legal deadlines.

Reviews

Sensla reviews and Google reviews

Sensla reviews: We collect reviews through our own website and Google reviews. If you have a review

leaving behind a product you are obliged to register and enter your name, place of residence and e-mail address.

Sensla publishes the name you have chosen on the website. Sensla may contact you in some cases

to provide an explanation of your review. In case we invite you to leave a review we share

your name and e-mail address only internally. We use this information only for the purpose of inviting you to one

leave review. Sensla has taken appropriate technical and organizational measures to your

to protect personal data. Sensla reserves the right to provide for the benefit of the

third party services. All the above mentioned safeguards with regard to the protection of

your personal data also apply to the parts of the service for which Sensla

third parties.

Shipping and logistics

PostNL

If you place an order with us, it is our job to have your package delivered to you. We use the

PostNL services for carrying out the deliveries. It is therefore necessary that we give your name, address and

share your residence details with PostNL. PostNL uses this information only for the purpose of carrying out the

agreement. In the event that PostNL engages subcontractors, PostNL will also provide your data to these parties

available.

DHL

If you place an order with us, it is our job to have your package delivered to you. We use the

DHL services to carry out the deliveries. It is therefore necessary that we give your name, address and

to share residence details with DHL. DHL uses this data only for the purpose of carrying out the

agreement. In the event that DHL engages subcontractors, DHL will also provide your data to these parties

decision.

Invoicing and accounting

Excel

Excel: For our tracking of our administration and accounting we use Excel. We will share if

only need your name, address and residence details and details regarding your order. This information

used for managing sales invoices. For our records of our administration and

accounting we use the Excel software. Your personal data are stored protected. Sensla

is bound to secrecy and we will treat your information confidentially. Sensla uses your

personal data for purposes other than those described above.

External sales channels

Purpose of data processing

General purpose of the processing

We only use your data for the benefit of our services. That is, the goal of the

processing is always directly related to the assignment you provide. We do not use your information

(focused) marketing. If you share information with us and we use this data to - other than at your request -

to contact you at a later time, we ask you for explicit permission. Your data will be

not shared with third parties, other than to comply with accounting and other administrative obligations.

These third parties have all been kept confidential on the basis of the agreement between them and us or an oath

or legal obligation.

Automatically collected data

Data collected automatically by our website are processed with the purpose of providing our services

to further improve. This information (for example your IP address, web browser and operating system) is not

personal data.

Participation in tax and criminal investigation

In some cases, Sensla can be held to share your information on the basis of a legal obligation

data relating to government fiscal or criminal investigation. In such a case we are

forced to share your data, but we will do so within the possibilities that the law offers us

to resist.

Retention periods

We keep your information as long as you are our client. This means that we keep your client profile until you state

that you no longer wish to use our services. If you indicate this to us, we will also understand this

as a forgetting request. On the basis of applicable administrative obligations we submit invoices with your

To keep (personal) data, we will keep this information for as long as the applicable term is in effect.

However, employees no longer have access to your client profile and documents that we send to you

have commissioned.

Your rights

On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights with

regarding personal data processed by or on behalf of us. We explain below which

rights and how you can invoke these rights.

In principle, in order to prevent misuse, we will send copies and copies of your data only to your with us

known e-mail address. In case you want the data to be sent to another e-mail address or, for example, by mail

we will ask you to identify yourself. We keep records of completed requests

In the case of a forgery request we administer anonymous data. All copies and copies of

You receive data in the machine-readable data format that we use within our systems.

You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we

use your personal data in the wrong way.

Right of inspection

You always have the right to use the data that we process or have processed and that relate to your person or for that purpose

traceable, to see. You can submit a request to that effect to our privacy contact person. YOU

will receive a response to your request within 30 days. If your request is granted, we will send you to us

known e-mail address a copy of all data with an overview of the processors that this data in itself

have, indicating the category below which we have stored this data.

Rectification right

You always have the right to use the data that we process or have processed and that relate to your person or for that purpose

traceable, to be adjusted. You can submit a request to that effect to our contact person

privacy issues. You will receive a response to your request within 30 days. If your request is granted, we will send

You have to confirm that the details have been changed at the e-mail address known to us.

Right to restriction of processing

You always have the right to use the data that we process or have related to your person or for that purpose

traceable. You can submit a request to that effect to our privacy contact person.

You will receive a response to your request within 30 days. If your request is granted, we will send you a copy

our known e-mail address confirms that the data until you cancel the restriction is no longer processed.

Right of transferability

You always have the right to use the data that we process or have processed and that relate to your person or for that purpose

be traceable by having another party perform. You can make a request to that effect to our

contact person for privacy matters. You will receive a response to your request within 30 days. If your request is

We will send you copies or copies of all information about you that we know to you on the e-mail address known to us

processed or processed by us by other processors or third parties. In all likelihood

In such a case, we can no longer continue the service because the safe connection of

data files can no longer be guaranteed.

Right of objection and other rights

In such cases you have the right to object to the processing of your personal data by or

commissioned by Sensla. If you object, we will immediately stop the data processing pending

the handling of your objection. If your objection is well-founded, we will provide copies and / or copies of information that we provide

(let) process it to you and then discontinue processing.

You also have the right not to become automated individual decision making or profiling

subject. We do not process your data in such a way that this right applies. Do you believe

if this is the case, please contact our contact person for privacy matters.

Cookies

Google Analytics

Through our website, cookies are placed from the American company Google as part of the "Analytics" service. We

use this service to track and get reports on how visitors use the website. This one

processor may be required to provide access to these data on the basis of applicable laws and regulations. We

collect information about your browsing habits and share this information with Google. Google can enter this information

to interpret coherence with other datasets and thus monitor your movements on the internet. Google

uses this information to offer, among other things, targeted advertisements (Adwords) and other Googled services

and products.

Cookies from third parties

In the case that software solutions from third parties use cookies, this is stated in this

privacy declaration.

Changes to the privacy policy

We reserve the right to change our privacy policy at any time. On this page you will always find the most

recent version. If the new privacy policy affects the way we already collect data with

In relation to you, we will notify you by e-mail.

Contact details

Sensla

The Netherlands

T +316 221 13166

E info@sensla.com

Contact person for privacy matters

S.Mouna