Terms and Conditions - Summary

Sensla uses standard terms and conditions drawn up by the Chamber of Commerce in the Netherlands for merchants. The one exception is the section on the right of withdrawal:

Normally you would be able to return a product within 14 day and receive a refund. At Sensla products are however customized based on the customer's designs. This means you will not be able to return the product unless:

• The size of the product does not conform to what was ordered.
• The quality is not right.

The production time of Sensla products takes 1,5 weeks. The delivery time depends on your counry, For Europe is the delivery time +-2 weeks, For world shippings outside Europe it takes 3-4 weeks

Terms and Conditions - Complete version

Article 1 - Definitions

In these conditions apply:

• Entrepreneur:

  The natural or legal person who offers or not remote, products and / or services to consumers and businesses

• Contractor:

• • the natural person not acting in the exercise of profession or business and a contract, whether remote contract with the entrepreneur;

  • The natural or legal person acting in the exercise of profession or business and a contract, either remotely concerned with the entrepreneur

• Day:

  calendar

• Grace period:

  The period within which the contractor can use his right of withdrawal;

• Transaction Duration:

  a distance contract concerning a series of products and / or services, the supply and / or purchase is spread over time;

• Durable medium:

  any means that the contractor or entrepreneur enables information addressed personally to him, to store in a way that future consultation and unaltered reproduction of the stored information possible.

• Right of withdrawal:

  The ability of the contractor to see within the waiting period of the contract;

• Distance contract:

  An agreement in the framework of a system organized by the entrepreneur for distance selling of products and / or services until the conclusion of the contract only use is made of one or more means of distance communication;

• Technology for distance communication:

  means that can be used to conclude a contract, without the contractor and trader being in the same area

• Custom made products:

  products tailored for the consumer. Below Sensla Jewellery fall like "Design Your Own Ring ',' Design your own bead", "Create your own font sweep. These products are designed online by the consumer himself and produced by Sensla.

Article 2 - Identity of the trader

SENSLA part of Goudlab

Address:

Zwederstraat 2b 3073ZS Rotterdam Netherlands

Email address:

info@sensla.com

Chamber of Commerce number:

63,253,836

VAT number:

NL216500680B01

Article 3 - Applicability

1. These terms and conditions apply to every offer of the entrepreneur and any agreement reached at a distance between entrepreneur and contractor.

2. Before the agreement is concluded, the text of these general conditions made available to the contractor. If this is not reasonably possible, before the contract is concluded, indicated that the general conditions for the entrepreneur to see and be sent free of charge as soon as possible, at the request of the contractor.

3. If the contract is concluded electronically away, notwithstanding the preceding paragraph and before the contract is concluded, the text of these general conditions are made electronically available to the contractor in such a way that it can be stored by the contractor in a simple way on a durable medium. If this is not reasonably possible, before the contract is concluded, indicated where the general conditions can be inspected electronically and that at the request of the contractor electronically or otherwise will be sent free of charge.

4. In the event that besides these general conditions also specific product or service conditions apply, the second and third paragraph shall apply and the contractor in case of conflicting terms always rely on the applicable provision which is most favorable to him.

Article 4 - The offer

1. If an offer has a limited duration or subject to conditions, this will be explicitly stated in the offer.

2. The offer contains a complete and accurate description of the offered products and / or services. The description is sufficiently detailed to allow a proper assessment of the offer by the contractor.

3. When designing a custom-made piece of jewelry according to your specifications, using a graphical representation of the jewelery. The custom made jewelery for you, according to the made specifications given by you, may differ from 3D graphics rendering. If the custom made jewelery does not meet your expectations, you can exchange it under certain conditions (see Article 6). Obvious mistakes or errors in the offer binding on the entrepreneur.

4. Each offer contains such information that is clear to the contractor what the rights and obligations associated with the acceptance of the offer. This concerns in particular:

5. 1. The price includes taxes;

   2. any costs of delivery;

   3. The way in which the agreement will be achieved and what actions they require;

   4. whether to apply the right of withdrawal;

   5. The method of payment, delivery and performance of the contract;

   6. The deadline for accepting the offer, or the deadline for adhering to the price;

   7. The size of the tariff for distance communication if the cost of using the means of communication are calculated on a remote basis other than the basic rate of communication;

   8. or the contract is filed after conclusion, and if so in what way can be consulted by the contractor;

   9. the way the contractor to conclude the agreement by to check information provided to it under the contract and recover if desired;

   10. The other possible languages, including Dutch, the contract may be entered

Article 5 - The contract

1. The agreement is subject to the provisions of paragraph 4, concluded at the time of acceptance by the contractor of the offer and meet the corresponding conditions.

2. If the contractor has accepted the offer electronically, the trader will immediately acknowledge electronic receipt of acceptance of the offer. Until receipt of this acceptance has not been confirmed by the operator, the Contractor may terminate the contract.

3. If the agreement is created electronically, the trader will take appropriate technical and organizational measures to protect the electronic transfer of data and he will ensure a secure web environment.

4. If the contractor can pay electronically, the trader will take appropriate safety precautions.

5. The entrepreneur can - within the law - to inform or the contractor can meet its payment obligations, and of all those facts and factors that are important to a sound conclusion of the distance contract. If the operator under this investigation was justified not to enter into the agreement, he is entitled to refuse an order or request or to attach special conditions to the implementation.

6. The entrepreneur will the product or service to the contractor the following information in writing or in such a way that the contractor in an accessible manner can be stored on a durable gegevensdrager, meesturen:

7. 1. can find the address of the establishment of the business where the contractor complaints;

   2. the conditions and how the contractor of the withdrawal right can be exercised, or a clear statement regarding the exclusion of the right of withdrawal;

   3. The information on guarantees and after sales service;

   4. The information contained in these conditions in Article 4 paragraph 3, unless the operator this information already provided to the contractor prior to the execution of the agreement;

   5. the requirements for terminating the agreement if the agreement has a duration of more than one year or is indefinite.

Article 6 - Right

1. When buying ready-made products, the contractor can terminate the contract without giving any reason within 14 days. This period commences on the day following receipt of the product by the contractor or a pre-designated by the contractor and the entrepreneur announced representative.

2. During this period, the contractor will handle the product and packaging. He will only unpack the product to the extent or use as necessary to assess whether he wishes to retain. If he exercises his right of withdrawal, he will the product with all accessories and - if reasonably possible - in its original condition and packaging to the entrepreneur, in accordance with the reasonable and clear instructions provided by the entrepreneur.

3. Custom made products are made to your specifications and / or the manufactured sizes specified by you, this is a refund of the purchase price is not possible. If Custom made products (designed to your own specifications and / or customized jewelry) does not meet expectations, they can be returned under certain conditions:

4. 1. If the dimension does not match the sizes specified.

   2. If the goods are damaged or different from what specified by you. When your custom made product is found to be damaged upon receipt or when there is a manufacturing fault (the product does not meet the specifications set by you as set out in the order confirmation), please contact us as soon as possible with the entrepreneur. When using the product in this case return to us within 30 days, the operator shall return the product as soon as possible, replaced free of charge.

Article 7 - Costs in case of withdrawal

1. If the contractor exercises his right of withdrawal, will not exceed the cost of return shipping cost.

2. If the contractor has paid an amount, the entrepreneur this amount as soon as possible but no later than 30 days after the return or cancellation, refund.

Article 8 - Exclusion of right of withdrawal

1. The operator may exclude the right of withdrawal from the contractor to the extent provided in paragraph 2 and 3.

2. The exclusion of the right of withdrawal only applies if the trader clearly in the offer, at least in time for the conclusion of the contract refers.

3. The exclusion of the right of withdrawal is only possible for products:

4. 1. that have been created by the trader in accordance with specifications by the contractor;

   2. that are clearly personal in nature;

   3. that can not be returned due to their nature;

   4. that can spoil or become obsolete;

   5. whose price depends on fluctuations in the financial market over which the trader has no influence;

   6. for individual newspapers and magazines;

   7. for audio and video recordings and computer software that the Contractor has broken the seal.

5. The exclusion of the right of withdrawal is only possible for services:

6. 1. on accommodation, transport, carrying catering or leisure on a certain date or during a specified period;

   2. of which the supply with the express consent of the contractor before the waiting period has expired;

   3. betting and lotteries.

Article 9 - The price

1. During the prices of the products and / or services have not increased period mentioned in the offer, except for price changes due to changes in VAT rates.

2. Notwithstanding the preceding paragraph, the business products or services whose prices may be subject to fluctuations in the financial market and where the entrepreneur has no control, at variable prices. These fluctuations and the fact that any price targets, are at the offer.

3. Price increases within 3 months are allowed only after the conclusion of the agreement if they are the result of legislation or regulations.

4. Price increases from 3 months after the conclusion of the contract are only allowed if the trader has agreed and: they are the result of laws or provisions; whether the contractor has the authority to terminate the contract with effect from the date the increase takes effect.

5. The rates in the supply of products or services include VAT.

Article 10 - Compliance and Warranty

1. The operator guarantees that the products and / or services meet the contract specifications stated in the offer, the reasonable requirements of reliability and / or usability and on the date of the conclusion of the agreement existing legal provisions and / or government regulations. If agreed, the entrepreneur also ensure that the product is suitable for other than normal use.

2. A guarantee provided by the trader, manufacturer or importer does not affect the legal rights and claims which the contractor under the contract may enforce against the trader money.

Article 11 - Delivery and implementation

1. The entrepreneur will the utmost care to comply with the acceptance and implementation of orders and products in assessing applications for the provision of services.

2. The place of delivery is the address that has notified the contractor to the company.

3. With regard to what is stated in Article 4 of these terms and conditions, the company will implement accepted orders expeditiously within 30 days unless a longer delivery has been agreed. If Sensla has stated a delivery period is indicative.

4. If the delivery is delayed or if an order is not or only partially carried out, the contractor receives them no later than 30 days after placing the order. The contractor in this case has the right to terminate the agreement without penalty. In case of dissolution in accordance with the preceding paragraph, the operator the amount paid by the contractor as soon as possible but no later than 30 days after termination, back pay.

5. If delivery of an ordered product proves impossible, the trader will endeavor to provide a replacement article. By the delivery will be reported in a clear and comprehensible manner that a replacement item is delivered.

6. For replacement items right of withdrawal can not be excluded. The cost of any return shipment are borne by the operator.

7. The risk of damage and / or loss of products rests upon the trader up to the moment of delivery to the contractor or a pre-designated and the entrepreneur announced representative, unless expressly agreed otherwise.

8. The operator is not liable for customer specific product characteristics, which may or may not be correct or incorrect motivated by contractor. The same applies to any address specified by contracting and delivery data and other information.

9. The order by contractor is final when contractor has received an email from the operator with the confirmation of the order.

10. The operator reserves the right to refuse delivery of products, delete accounts or to cancel orders if the probe borrower sees fit

Article 12 - Payment

1. When buying a Sensla article you agree to forward payment of the full price of the ordered product / products ordered

2. The contractor is obliged to report immediately to the trader any inaccuracies in data supplied or specified payment.

3. In case of default of the contractor, the operator subject to legal restrictions, the right to make advance to the contractor reasonable costs into account.

Article 13 - Ownership

1. The Contractor must respect all intellectual and industrial property rights by Sensla delivered to respect fully and unconditionally.

2. Sensla not guarantee that do not infringe goods delivered to the contractor on any intellectual and / or industrial property rights of third parties, and accepts no liability for any claim by third parties based on the proposition that a supplied Sensla case breach of any rights of a third party.

Article 14 - Complaints

1. The entrepreneur has a well-publicized complaints and deals with complaints under this procedure. Complaints about the implementation of the agreement must be made fully and clearly described within a reasonable time to the entrepreneur, after the contractor has discovered the defects.

2. The entrepreneur complaints within a period of 14 days from the date of receipt. If a complaint is a foreseeable longer processing time, is answered by the operator within the period of 14 days, confirming receipt and indicating when the Contractor can expect a more detailed answer.

3. If the complaint can not be resolved by mutual agreement creates a dispute that is subject to dispute.

Article 15 - Disputes

1. On agreements between the entrepreneur and the Contractor to which these general conditions apply, only Dutch law.

2. The judge in the place of Sensla to hear exclusive jurisdiction, unless the judge is authorized. Nevertheless Sensla has the right to submit the dispute to the competent court according to law. A dispute will only be considered if the contractor has submitted his complaint within a reasonable time to the entrepreneur.

3. The parties will appeal to the courts after they have made great effort to settle the dispute by mutual agreement. No later than three months after the dispute arose, the dispute in writing to be brought before the court.

Article 16 - Contractor Responsibility

1. The Contractor agrees to no lyrics of racial, sexual or discriminatory nature or texts in personal lyrics on product and / or packaging on the other hand are in violation of the law and / or to express morals. For Sensla it is not possible to check Sensla products in compliance with this provision

2. The contractor is responsible to check the data it transmits to Sensla thoroughly for accuracy and completeness. On Sensla rest no responsibility to verify this information for accuracy and completeness.

3. The Sensla Contractor shall indemnify all costs and damages arising from the fact that contractor in breach of Article 16.1 and 16.2 acts.

Article 17 - Intellectual property and copyrights

1. Notwithstanding the other in these terms Sensla shall reserve the rights and powers that Sensla under the Copyright Act.

2. under the agreement possibly by Sensla created designs, sketches, drawings, films, software, text, audio recordings, products and other materials or (electronic) files remain the property of Sensla whether these have been handed over to the contractor or to third parties, unless otherwise agreed

3. All by Sensla any given business, such as designs, sketches, drawings, software, text, audio recordings, (electronic) files, other materials and other Sensla products, are intended to be used by the contractor and may not be reproduced without prior consent from Sensla, made public or disclosed to third parties, unless the nature of the reinforced parts dictates otherwise.

4. Sensla reserves the right to use any of the execution of the work increased knowledge for other purposes, provided that no confidential information is disclosed to third parties

5. Everything on the website is owned by Sensla Sensla and may not be reproduced or published without written permission of Sensla.

6. Contractor agrees that Sensla owed no royalties or license fees to the contracting party or a third party for the use of material posted or transmitted to the website. This includes products designed by contractor and photos by contractor-designed products.

Article 18 - Liability

1. If an entrepreneur is liable, then the liability is limited to what is covered by this provision.

2. Entrepreneur is not liable for damages of any kind, caused by contractor assumes

false or incomplete information provided by or on behalf of the Other Party

3. Entrepreneur is only liable for direct damages

4. Direct damage is defined as:

5. The reasonable costs incurred to establish the cause and extent of the damage, where the establishment relates to damage under these conditions;

6. Any reasonable costs incurred to have the agreement of the poor performance of the business owner to answer, so far as this can be attributed to the trader;

7. Reasonable costs incurred to prevent or limit damage, insofar as the Customer demonstrates that these expenses resulted in mitigation of direct damage under these conditions.

8. Entrepreneur is never liable for indirect damages, including consequential damages, lost profits, lost savings and damage due to business or other stagnation.

9. If an entrepreneur is liable for any damage, then the liability of the operator is limited to a maximum of once the invoice value of the order, at least for that portion of the order which the liability relates. The liability of the Entrepreneur is always limited to the amount paid out by its insurer, as appropriate.

Article 19 - Additional or different terms

Additional or of these terms and conditions, may not be at the expense of the contractor and must be recorded in writing or in such a way that it can be stored by the contractor in an accessible manner on a durable medium.